Tuesday, August 23, 2011

Typical day of FOM / RDM

Example 1

09:00 Morning Brief
10:00 Breakfast
11:00 FOM Meeting
12:00 Lunch
13:00 Housekeeping Meeting
14:00 Rooms Report
15:00 Reservation Meeting
16:00 Coffee
16:30 GM Meeting
17:00 Next Day Preparation
17:30 Dinner
18:00 Go Home

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Example 2

6:30 AM Wake Up
7:30 Check Night managers logbok, Rooms Report and Daily Briefing Sheet.
8:00 AM Daily HOD Meetings with GM
9:00 AM Check Housekeeping and watch their briefing check rooms allocation and daily inventory .
10:00 AM to 11:00 AM walk the all the guest floors.
11:00 AM to 12:00 noon Check Poolside and Sport & Recreation Area.
12:00 Noon Check Lobby and Gift Shop.
1:00 PM Lunch
2:00 PM Check Resverations
3:00 PM Do a Random Room Check or meet with security
4:00 PM to 5:00 PM Paperwork and or Meetings
5:00 to 6:00 PM Check Front Office
6:00 PM to 7:00 PM evening rounds
7:30 Work out Gym , Cycling or Night Diving
8:30 Dinner
9:00 PM Go home catch the news.

For reports I would always have the Rooms report , Duty manager logbook, Reservation Report and Forecast ,on my computer the Fidelio House Status is always on display.

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Example 3

08.30 Read and take action on Duty Manager Report, FO and HK Log Book.
08.45 Review and verify Manager Report and Daily Briefing Sheet.
09.00 Daily HOD Meeting with GM
10.00 Daily Walk about guest room and public areas.
11.00 Review the day's occupancy forecast and 7 days forecast.
11.30 Discuss the day's activity with FOM and Executive HK. Review VIP arrival as well as room allocation.
12.00 Bid farewell to VIPs.
13.00 Lunch 14.00 Inspect laundry area
14.30 Check email dan reply email and meet VIPs upon arrival.
15.00 Attend daily FO briefing
16.00 Check tickler file for items that require special handling.
17.00 Review the next day preparation and do evening around.
18.00 Go home.

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