I had a chance of having a first tele-interview yesterday.
Whatever chances are, i would not comment much - we`ll see how the next 1 week again..hehe..
To have more input on the hotel establishment to further details, adding more input of how your manages the revpar/yield/ market penetration and revenue index.
To improvises further how you were able to lead a team, enhance further guest satisfaction and comments, ensuring all this are taken care of and bring on to a new level.
Overall - in-depth knowledge of training, managing, and delegating task and ensuring all are completed are essentials.
Apart of that, guest comment ratio must be tackled promptly and ensuring complaints become compliments.
This is one task that i need to focus on - guest satisfaction from check in to check out.
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