Saturday, August 20, 2011

Jobs requirements

Usually i will browse through the relevant vacancy of a hotel whom requires the position of FOM/AFOM

Example as per below

* Oversee the management of Front Office operations - this is as per common basis

* Provide a professional, advisory and executive support service to the assigned supervisor to assist in meeting strategic goals - this ??

* Establish systems which monitor the achievement of departmental goals - action task plan ?

* Develop quality management systems - total quality management in terms of guest delivering services i believe.

* Manage the delivery of high quality service to guests - common

* Access, use and improve, wherever possible, the PMS system - common

* To plan, direct, control and coordinate the activities of all personnel engaged in the lodging, particularly Front Office division to insure an efficient and profitable service. - common

* To establish a Manual on all operations and service - creating SOP / P&P basis

* To interact with clients in order to obtain first hand experience reports on service as well as culinary standards - common

* To ensure high service standards in all areas of responsibility - common

* Spot checking of hotel rooms to ensure standards are maintained - common

the above were the basis of job scope not including the requirements.
at times, they would to have the need of necessary experience, and knowledge and in-depths budgeting / revenue skills.

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