Back up....!

Quite funny to note that a known brand hotel simply do not have any back up plan for in room guest.

Further more, to play down the chances of informing the guest in advance simply because of a possibility blaming the scenarior to another sources.... rm... fire on fire...

Power shutdown causes generator to function in supplying essential power to ensure the hotel are running, esp those in terms of operations area, i.e front desk, elevator, kitchen and chilller. Guest room, unfortunately was not in favour on this area.
Reason given is simly power is not sufficient.

What happens is simply beyond a simple understanding. No aircond, windows are locked and to add matter worse - the plugpoint are non-functioning.

Imagine the guest frustration on this - couldn`t believe it myself either as i assume precautionary / back up plan has been taken care of - but i was wrong ...though....

Imagine if it`s really a unwanted power shutdown that really affected the entire neighbourhood and we are the only hotel that unable to survive this - lots of people are going to scream and lots of revenue has to go the waste, and worse still - the image dropped below ....further down..